Support center
Answers to the most common questions, plus a way to reach a human if you’re stuck.
Email us
support@fastconnect.nanodata.cloud — we reply within a few hours.
support@fastconnect.nanodata.cloudLive chat
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Device compatibility
eSIM requires an unlocked phone with eSIM hardware. Most devices from 2020 onwards qualify.
iPhone
- iPhone XS / XS Max / XR
- iPhone 11 series
- iPhone 12 / 13 / 14 / 15 / 16
- iPhone SE (2020+)
Samsung Galaxy
- Galaxy S20 and newer
- Galaxy Note 20 and newer
- Galaxy Z Fold / Flip
- Galaxy A54 / A55
Google Pixel
- Pixel 3 and newer
- Pixel Fold
Other
- Most flagship Android devices from 2020+
- iPad Pro / Air / mini (cellular)
Frequently asked
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